Customer Service Representative – Job Description

  • Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents.
  • Follow communication procedures, guidelines and policies
  • Go the extra mile to engage customers
  • Resolve customer complaints via phone, email, or social media
  • Use telephones to reach out to customers.

Apply by sending an email with your CV to jobs@ingressive.org

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