Build your Community

I4G AMBASSADOR TOOLS & RESOURCES

A community is a place of inclusion; a place where people bond over a common interest, passion, or purpose. Your community is a place for your members to build relationships that have values.

 

A person only becomes a community member when these four things happen;

  1. The community aligns with their identity.
  2. They trust that the community will bring them value.
  3. They know how to participate.
  4. There is a reward for their participation.

 

What is your ideal community member identity?

A student interested in Tech uses it and is willing to build a career in the Tech space. Find potential members who fit the community identity you envision. Your first set of Team members is very important, they set the tone for your entire community. They will set the standard of quality and tone for everyone else.

 

Earn their Trust

You have to build trust. Your community members should be able to trust you and your team members. This can easily be done by bringing them value. Ask questions, what would your community members want to learn. Ask for feedback and use those feedbacks to fuel your idea, so they feel invested. They will care about making the community succeed alongside. 

 

Fuel Participation

Start conversations in your groups. Bring them together in your events, online or offline. If you can’t do it in-person, do it live online. Make your team members talk to the new members, make them feel welcomed. 

One way to do this is to create a habit; a unique thing that your community is always looking forward to. Examples; Daily challenges, newsletter, Freelancing gigs, etc.

 

Reward your Members

This time, you want to validate that your members got values from participation. Always request feedback at the end of your events. It helps to know if you have done well or not. If some things don’t go as anticipated, that’s fine. You have learned what didn’t work and can try something else.

 

Repeat these processes

Ask your current members to invite new members. Grow your community!

 

Actionable Tips

  1. Plan your time: Building the most engaged tech community takes time and effort. Do not underestimate the workload of a community manager. But, you can efficiently build a community if you plan your time well. 
    For Example:
    Monday – Plan the 2 events for the month
    Tuesday – Have one-on-one conversations with community Members
    Wednesday – Have a strategy meeting with my Team
    Thursday
    Friday – Have an hangout with community members
    Saturday – Do a community report to know how far you’ve gone and what you achieved for the week.

    Each of these activities takes about one hour. You want to be intentional about your plans and goals and plan accordingly. 

  2. Define what makes your community unique: What’s the one thing you want your community to be known for? E.g Providing resources for your community members, connecting them with mentors, having up to 5 events in a month.
  3. Your community is a safe space: One thing that is common amongst students in tertiary institutions is that they’re unaware of the opportunities available for them in the Tech space and if they’re aware, they don’t know how. So, you want to make sure you’re able to approach to join the community without making them feel less of themselves.
  4. Lead by example: How best to make your community members comfortable is by sharing your story and experience. Let them know that you’ve been in their situation before and you all can learn and grow together as a community.
  5. Look for unique ways to get your community members to engage. Ask fun questions; What course are they studying? Do they enjoy the course?
  6. Know your members: It cannot be over-emphasised that actually knowing your members on a personal level and connecting with them more will help build a strong foundation for your community. That also includes making an effort to know their names and addressing them by it.
  7. Guidelines and Rules: It’s important to create simple guidelines for your community in order to avoid friction between your community members.
  8. Connect: Introduce community members to each other, let them build personal relationships because of your connections. 

You have power. The power to truly transform lives and H.A.C.K. It’s my deepest wish that you get to experience these beautiful moments for yourself. 

Let's grow!

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